Privacy Policy

Effective Date: 1 July 2025
Last Updated: 1 July 2025

Zenora Digital (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website: https://zenoradigital.com.au

1. What Information We Collect

We may collect the following personal information when you use our website:

• Name
• Email address
• Phone number
• Any other information you provide through our contact form

We also automatically collect certain non-personally identifiable information using Google Analytics, such as:
• Your browser type
• Pages you visit
• Time spent on pages
• Your general geographic location (city or region)

2. How We Collect Information

We collect personal information when you:
• Fill out our contact form
• Communicate with us via email
• Visit or interact with our website (via cookies or tracking tools)

3. How We Use Your Information

We use your information to:
• Respond to your enquiries
• Communicate with you regarding your enquiry or service
• Improve website performance through analytics

We only collect personal information when it is reasonably necessary for our business functions and activities.

We do not sell, rent, or share your personal information with third parties.

4. Cookies

We use cookies to enhance your experience and collect anonymous analytics data. You can manage or disable cookies through your browser settings. By using our site, you consent to the use of cookies.

5. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data such as pages visited, device type, and time on site.

You may opt out using the Google Analytics Opt-out Browser Add-on.

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.
Please note that no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

You have the right to:
• Access the personal information we hold about you
• Request correction of any incorrect or outdated information
• Request deletion of your information (subject to legal and business requirements)

To exercise your rights, please contact us at:
[email protected]

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Complaints

If you believe we have breached your privacy rights or the Australian Privacy Principles, please contact us at:
[email protected]

We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with the latest effective date.

11. Contact Us

Zenora Digital
Melbourne, VIC, Australia
[email protected]
ABN: 73 553 968 257