Do I need to write the website copy?
No. The brief collects your services, areas, proof, photos and must-include wording. You review the site before it goes live.
Is this a DIY website builder?
No. The brief is how we collect the details. Zenora Digital builds, launches, hosts and supports the website for you.
How much does it cost?
The managed website plan is $199 per month with a 12-month minimum ($2,388 paid monthly), or $1,999 paid annually. Prices are in AUD and Zenora Digital is not currently registered for GST. It includes the website setup, hosting, SSL, backups, monitoring, support and fair-use content updates. Extra service pages are $100 each. Domain purchases and renewals are billed separately at cost. Domain fees are confirmed first.
When is my first payment taken?
We check fit and scope, gather your content and agree on an available build slot before taking your first payment. We start one new build each week. The design and launch targets run from your agreed start date, with content ready.
How long does it take?
From your agreed build start date, with content ready, your first design is usually ready around day 7 and launch is targeted for day 14. Timing depends on your feedback, approval and domain access.
Can I make changes later?
Yes. Fair-use content updates are included. Send us new text, photos or small changes and we will make the update. Bigger changes, new packages of pages or larger additions can be quoted separately.
What if I already have a website?
We can review it. If it needs content, page changes, clearer services or better mobile layout, we will usually recommend rebuilding it into the managed website plan.
What do I need to provide?
Your services, service areas, photos, proof, customer questions, domain details and anything that must be included. Rough notes are fine.
Is this just an automated website?
No. Fast tools are useful, but a good service website still needs decisions. We review the brief, copy, layout, service pages, forms, domains and launch details.
Do you check the launch and Google basics?
Yes. We check the practical launch pieces: phone layout, page weight, SSL, clear headings, metadata, crawlable content, service-area wording, forms, Google Business Profile details and launch settings. We do not guarantee rankings, traffic or leads because no honest provider can control Google or your competition.
Do I own my domain name?
Yes. Your domain is registered in your name, and you own it. If we manage it, that is for convenience. You stay in control.
Do I own the finished website?
Once your first 12 months are paid in full, the finished website belongs to you. You can stay with us or take it to another provider. Paying annually upfront meets this payment requirement. When you leave, we hand over all content, including your website copy, images, logos and business information.
Can I keep hosting without maintenance?
One package covers your website build, hosting, maintenance, support and fair-use content updates. We keep your site live and looked after while your plan is active. We only host websites we maintain; hosting is part of the complete service.
What happens if I cancel?
You can request cancellation through support at any time. The plan has a 12-month minimum term. Once that minimum commitment is met, cancellation stops future renewals at the end of your paid period. Statutory cancellation and refund rights still apply. Once your first 12 months are paid in full, the finished website belongs to you. You can stay with us or take it to another provider. When you leave, we hand over all content, including your website copy, images, logos and business information. Your domain also remains yours when it is registered in your name.
What is not included?
The plan covers the website: build, copy, launch, hosting and updates. It does not include logo design, paid advertising, social media or building online stores and booking systems. If you need something outside the plan, ask and we will tell you straight.